Refund Policy
Your Order Cancellation Rights
You are entitled to cancel your order within 7 days without giving any reason.
The deadline for cancelling an order is 7 days from the date you received the goods, or when a third party appointed by you (other than the carrier) takes possession of the delivered product.
To exercise your right of cancellation, you must inform us of your decision through a clear statement. You may contact us through any of the following methods:
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Email: ssartland1@gmail.com
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Phone / WhatsApp: +91 7028828855
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By Mail:
SS Art Land
Old Mondha, Jafar Gate
Chhatrapati Sambhajinagar (Aurangabad) – 431001
Maharashtra, India -
We will process your refund within 14 days from the date we receive the returned goods. The refund will be issued using the same payment method used for the original order, and no additional fees will be charged for the reimbursement.
Conditions for Returns
To be eligible for a return, please ensure:
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The goods were purchased within the last 7 days.
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The goods are unused and in original packaging.
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The product is in resellable condition.
The following items are not eligible for return:
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Customized or personalized products.
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Products made to customer specifications.
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Items that deteriorate quickly or have expired.
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Products not suitable for return due to hygiene or health reasons once opened.
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Items that have been mixed inseparably with other products after delivery.
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Sale or discounted items (unless required by law).
We reserve the right to refuse returns that do not meet the above conditions.
Returning Goods
You are responsible for the cost and risk of returning goods to us. Products must be sent to:
SS Art Land
Old Mondha, Jafar Gate
Chhatrapati Sambhajinagar (Aurangabad) – 431001
Maharashtra, India
We recommend using an insured and trackable shipping service, as we cannot be held responsible for items lost or damaged during return transit. Refunds cannot be issued without actual receipt of the returned goods or proof of delivery.